
Do I have the right to take my car to the shop of my
choice? YES - Only you may select the repair shop.
Should my insurance company be notified before
repairs? YES - Your policy states that, if requested,
you must file a sworn proof of loss, exhibit the
damaged property, and submit to an examination.
Do I need to contact more than one shop for an
estimate? NO - Only one estimate from the shop of
your choice is required of you, unless you are
specifically required by the terms of your policy.
Am I responsible for the cost of repairs? YES - You
are responsible to the repair facility for payment.
If you are insured, your contract states that the
insurance company will pay you for the loss, less
any applicable deductibles or depreciation.
Is the repair facility responsible for the repairs
performed on my car? YES - The Automotive Repair
Act of 1971 requires all repair dealers to be registered
with the State of California and to post a sign.
[Section 9884.7 (1) (g)] The repair facility will use
diligence in locating parts and materials to expedite
the repair.